Refreshing Mailing Data

Mailing campaign result data is refreshed once every 24 hours (overnight) for the first 30 days after a mailing is launched. It is rare that significant activity occurs with a mailing after that amount of time. However, you can perform a refresh at any time.

Note: You can only refresh mailing data from the Mailing Selection Screen.

To refresh mailing data:

1. Click for the mailing that you would like to update.

   The On Demand Refresh window appears.

   

2. Ensure that the mailing is the one you want to refresh.
3. Enter an e-mail address to receive an automatic notification message when the refresh is complete.
4. Click OK to On Demand Refresh.

The length of the refresh process can vary significantly depending upon the size of the audience of the mailing campaign and the amount of load on the e-Dialog systems at the time of the refresh. Except for very large mailings, refreshes typically complete within 15 minutes. Refreshing a mailing updates all of the cell, audience, link, and format detail for that mailing.